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Privacy Policy

1. Introduction
Welcome to Hi-Remi.ai, a sourcing solution owned and operated by Talent Engine Solutions FZCO, License Number: 46358, registered under the International Free Zone Authority (IFZA), Dubai, UAE (referred to as “Hi Remi,” “we,” or “us”).

We are committed to protecting your personal data and ensuring compliance with the UAE Federal Decree-Law No. 45 of 2021 (UAE Data Protection Law) and General Data Protection Regulation (GDPR) and other applicable data protection laws.

This Privacy Policy outlines:

What personal data we collect.
How we process and store data.
Your rights under GDPR.
By using Hi-Remi.ai, you acknowledge that we process personal data as outlined in this policy, based on lawful bases under GDPR.

 

2. Who We Are
Talent Engine Solutions FZCO operates Hi-Remi.ai and is responsible for processing personal data in accordance with GDPR.

Business Entity: Talent Engine Solutions FZCO
License Number: 46358
PO Box: 342001

We ensure that our services adhere to GDPR standards, particularly when processing publicly available candidate data for sourcing and recruitment purposes.

 

3. Data We Collect & Process

We may collect the following personal data:

  • Identification data (e.g. surname, first name, professional email address and professional address, etc.);

  • Data relating to your orders;

  • Login data (e.g. logs, IP address);

  • Internet data and cookies (information on how you use the Website);

  • Data related to recordings from telephone calls with our customer care service (e.g. content of the calls, dates of the calls);

  • Economic and financial data (e.g. bank account number, verification code, etc.);

  • Any information you are willing to communicate

We inform you, when collecting your personal data, whether some of these data are mandatory or optional. Mandatory data are indicated with an asterisk.


4. Purpose of Data Collection

  • To provide you with our services available on our Website

  • To perform operations related to contracts, invoices and customer relationship management

  • To create a database of customers and prospects

  • To send newsletters, requests and direct marketing mailings

  • To improve our services

  • To answer to your information request and other inquiries, to schedule a demonstration

  • To comply with our legal and regulatory obligations

  • To elaborate analytics to measure our audience

  • To process data subjects’ requests to exercise their rights

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5. Legal Basis for Processing Data
We process data under GDPR-compliant legal bases:

Legitimate Interest (Article 6(1)(f) GDPR)

We collect publicly available candidate data for recruitment sourcing purposes, ensuring it is lawfully obtained through a third-party provider.
A Legitimate Interest Assessment (LIA) has been conducted.
Contractual Necessity (Article 6(1)(b) GDPR)

We process user (recruiter) data to provide our sourcing platform as part of our contractual obligations.
Legal Obligations (Article 6(1)(c) GDPR)

We comply with regulatory and legal obligations related to data protection.
Consent (Article 6(1)(a) GDPR)

If you opt-in to marketing communications, you can withdraw your consent at any time.
 

6. Third-Party Data Providers & Processors
We collaborate with a trusted GDPR-compliant third-party provider that supplies publicly available candidate data.

Our third-party data provider has signed a Data Processing Agreement (DPA) to ensure compliance.

We also use additional service providers to enhance our platform:

Google Analytics – User behavior analytics.
Antropic– AI-powered content features.
Pipedrive – Email communications.
All third-party processors comply with GDPR and process only essential data.

Hi-Remi.ai does not share user (recruiter) data with the third-party provider. Only publicly available candidate data is received from them.

 

7. Data Retention & Deletion
User (recruiter) data is retained as long as necessary to provide our services or until the user requests deletion.

Users cannot store candidate data beyond the six-month retention period within Hi-Remi.ai.

📩 Request data deletion: info@hi-remi.ai

 

8. International Data Transfers
Some third-party processors may store or process data outside the EEA.
We ensure Standard Contractual Clauses (SCCs) or equivalent safeguards are in place to protect personal data.
 

9. Your Rights Under GDPR
As a Hi-Remi.ai user, you have the following rights:

Right to Access – Request a copy of your personal data.
Right to Rectification – Correct inaccurate or incomplete data.
Right to Erasure (Right to Be Forgotten) – Request deletion of your data.
Right to Object – Object to the processing of your data.
Right to Data Portability – Request your data in a structured format.
Right to Restrict Processing – Request limitations on data use.
Right to Withdraw Consent – If you consent to data processing, you can withdraw it anytime.

Exercise your rights by contacting us at info@hi-remi.ai.

 

10. Candidate Data Removal Requests
Since Hi-Remi.ai processes publicly available candidate data, candidates can:

Request to have their data removed from our platform.
Contact our third-party provider for removal at the source.

To remove candidate data, contact us at info@hi-remi.ai.

 

11. Data Security
We implement robust security measures, including:
SSL encryption for secure data transmission.
Access control to restrict unauthorized access.
Regular security audits to detect vulnerabilities.

While we maintain high-security standards, no digital system is completely immune to security risks.

 

12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements or business operations.

If significant changes occur, we will notify users via email or an in-app notification.

 

13. Contact Information
For privacy-related inquiries, please contact: info@hi-remi.ai

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